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Private Security
When Systems Crash
When Systems Crash: Operational Intelligence and Emergency‑Response Risk Brian D. Baxter Emergency response is one of the most demanding cognitive tasks in policing. Officers must absorb radio traffic, interpret updates,…
The Complaint May Be the Signal
The Complaint May Be the Signal Using Operational Intelligence to Address Hospital Risk Brian D. Baxter It’s 3:00am on the 2nd floor of a medium-sized hospital in suburban America. A…
The Luxurious Illusion of Certainty
The Luxurious Illusion of Certainty Perception, Hindsight, and Decision-Making at the Speed of Life Brian D. Baxter When the Texas Court of Appeals overturned the deadly conduct conviction of former…
“I Was Wrong, but I Was Telling the Truth”
“I Was Wrong, but I Was Telling the Truth” Vision, Attention, and the Honest Limits of Human Memory Brian D. Baxter, M.S. Introduction Imagine interviewing a witness to a shooting.…
Private Security is the Sleeping Giant of Public Safety
Private Security Is the Sleeping Giant of Public Safety – And It’s Time to Wake It Up Brian D. Baxter, MS Walk into any hospital, refinery, church, corporate campus, or…
Make a Decision!
Make a Decision! The Cynefin Framework By Brian D. Baxter In public safety professions such as law enforcement, corrections, security, and military policing, individuals are routinely expected to perceive accurately,…
“Attitude Tickets”
“Attitude Tickets” and the Requirement for Predetermined Enforcement Action By Brian D. Baxter, M.S. The Argument Recently, on a popular law enforcement podcast, the topic of “attitude tickets” came up…